FAQs

Referred clients

Q – My practitioner has sent me a link to order products, do I need an account to order from you?

A – You do not need to have an account to order from us however some products are only available via practitioner referral to a client account and it is also easier to keep track of your orders if you have an account.

Product FAQ

Q – I think I’ve had a reaction to a product. What should I do?

A – The best way to be sure that your reaction is due to the supplements you are taking is to discontinue all new supplements and see if your symptoms go away. If they do you can re-introduce any supplements one at a time, monitoring any symptoms as you do so, to ascertain which supplement you are reacting to. Always tell your practitioner that you have reacted as this can give them useful clues to the way that your body is working and may help to tailor your personal protocol. 

Q – Can supplements be taken alongside medications?

A – We recommend all medications are checked for any contraindications with nutrients or herbs before starting a new supplement.  Speak with your healthcare practitioner for further advice.

Q – Are supplements suitable for children?

A – Many supplements are suitable from 12 years and the recommended dosage can be taken. Some products may also be suitable for younger children. We recommend speaking with your practitioner to check the suitability before use with children under 12.

Q – Why can I get similar products a lot cheaper if I get them from a high street chain?

A – Cheap supplements don’t use well researched or active ingredients in their formulations meaning that their products are typically far less effective. The supplements we stock use the highest quality ingredients which have been extensively tested and researched to ensure they meet our strict quality standards, as well as being more effective.