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Cookie Policy

A cookie is a small data file sent by the websites server to a customers computer.

Our website uses the following type of cookies:

First party cookies:

First party cookies are cookies that are set by the site itself and can only be read by this site. They are strictly necessary to carry out an online service, which the customer has requested.

Third party cookies: 

These are cookies placed on your device by a 3rdparty provider in order to enhance the users experience on our website. 

NAME OF COOKIE TYPE OF COOKIE 1ST OR 3RD PARTY PURPOSE
woocommerce_cart_hash Essential (cart functionality) 1st Helps WooCommerce determine when cart contents/data changes.
woocommerce_items_in_cart Essential (cart functionality) 1st Helps WooCommerce determine when cart contents/data changes.
wp_woocommerce_session_ Essential (cart functionality) 1st Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer.
store_notice[notice id] Essential 1st Allows customers to dismiss store notices
Zopim Non Essential 3rd party Used by the online chat facility to track a customer’s chat history.
Essential Cookies

These cookies are necessary for our website to be able to operate. The first party, essential cookies we use are to remember what items you have added to or removed from the shopping cart, and to allow you to checkout successfully.

Non Essential Cookies

These cookies are not necessary for our website to be able to operate however they enhance the users shopping experience by enhancing the websites functionality. The only non-essential cookie we use is for our online chat facility, which allows the user the facility to contact our staff through the website instead of having to call.

The chat cookie is used to track a visitors chat history and what the customer has viewed on the website, in order to create a better service for the customer if the customer chooses to make use of the chat facility.

How To Accept Or Reject Cookies

You are welcome to block the use of some or all of the cookies we use on our website. However, please be aware that doing so may impair our website and its functionality or may even render some or all of it unusable.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

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Welcome to the new Your Health Basket 🎉

We’ve refreshed the site to make it faster, easier to use, and smoother to navigate.

You may notice a few improvements across the shop and practitioner areas. If anything feels unfamiliar or not quite right, our team is here to help.

Support: mail@yourhealthbasket.co.uk

Thank you for being part of the YHB community.

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